Managed hosting
A managed environment for your information systems and portals, with the hosting setup shaped around your application’s needs.
- Hosting configuration and administration
- Environment and resource management
- Backup and recovery planning
HOSTING · MAINTENANCE · SUPPORT
A dependable home for your digital systems.
Your systems keep your organisation moving. We help keep them hosted, maintained and supported — so your team can focus on the work that matters.
Discover our servicesFor information management systems & online portals
CONTINUITY, BY DESIGN01 / 03
Your digitaloperations
HostingA solid foundation
MaintenanceCare over time
Technical supportHelp when it matters
Connected services. One clear approach.
Built around the systems
your organisation relies on.
WHAT WE DO
Support for the whole
life of your system.
From the environment it runs in to the issues your team encounters, we bring the essential technical services together.
System maintenance
Ongoing technical care that keeps your system usable and helps address the small issues before they become bigger disruptions.
- Planned updates and technical upkeep
- Configuration and compatibility checks
- Issue investigation and resolution
Technical support
A clear route to help when something needs attention, with practical explanations and support grounded in how your system works.
- Technical troubleshooting
- Application and portal assistance
- Guidance for your system administrators
The scope, support hours and responsibilities are agreed for each service arrangement.
WHERE WE FIT
The technology behind
your everyday work.
We work with organisations that depend on digital systems to manage information, connect teams and give users access to services.
Information management systems
Applications that organise records, workflows and the information your team uses every day.
Online portals
Digital spaces where customers, staff or other users access information and services.
Operational applications
Business tools that need a maintained environment and ongoing technical attention.
OUR APPROACH
Understand first.
Support for the long term.
Good technical support starts with understanding the system, the people using it and the responsibilities around it.
Understand your setup
We review your application, hosting needs and existing arrangements to establish what support makes sense.
Agree a clear scope
We define the services, responsibilities and support arrangements so everyone knows what to expect.
Keep things moving
We provide the agreed hosting, maintenance and support, with clear communication when work needs attention.
A FEW PRACTICAL QUESTIONS
Before we begin.
Can you support a system we already use?
That is a good starting point for a discussion. We would first review the application, its technology and the access available to establish whether we can provide the support you need.
What is included in an ongoing arrangement?
The arrangement is scoped around your system. Hosting, maintenance and technical support can be brought together, with the specific tasks, responsibilities and support hours agreed before work starts.
Do you build new systems?
Our focus is hosting, maintenance and technical support for information management systems and online portals. Any development work or new functionality would need to be discussed and scoped separately.
How is the service priced?
Pricing depends on your hosting requirements, the system’s complexity and the level of ongoing support. The service scope and cost are agreed together.
YOUR NEXT STEP
Start with the system.
We’ll help with the rest.
Email us to discuss your system. A short overview is enough: what your system does, where it is hosted and the support you are looking for.
A useful starting point
- Your system or portal’s purpose
- Your current hosting arrangement
- The technical challenges you face
- The ongoing support you need